Retail Solutions HeaderRetail Solutions Header

Retail Sector Security Solutions

Whether you're looking to secure a local shop or a national chain, ensure you can meet their requirements by thinking about a retail site solution that will be tailored to their needs. Using the key insights below, you can design an integrated security solution for your retail customer to ensure your installation helps to minimise losses, reduce fraud, and run their businesses smoothly, leading to increased profits. Creating retail sector security solutions that suit your customers has never been easier.


Shopping Centres are losing public interest with the rise of online retail, so ensuring they provide a completely safe experience and using analytics to help determine layout and work out key demographics is vital from Public Viewing Monitors (PVMs) that can display anything from shoppers at self-checkouts to discounts and advertisements, public address systems to share relevant announcements, and various HD CCTV cameras that can monitor entrances, exits, and the flow of customers.

With some CCTV systems, analytics can track shopper flow, assess potential disruptions, and help prevent losses. The broad scope of retail security systems means they can be used to optimise store performance and layouts, as well as tracking potential threats in real time.

These large-scale projects may require different levels of access control for stock rooms, staff-only areas, and delivery zones, as well as ensuring the control room is considered, alongside storage, device ranges, and how the site's security system will be monitored, and work in conjunction with security staff members and the building's layout. 

We have a wide range of products to help you secure shopping centres of all sizes with security systems tailored to their requirements. 

retail shopping centre CCTV and security solution couple walking with shoppingretail shopping centre CCTV and security solution couple walking with shopping

At luxury stores, valuable assets and stock must be safely secured, and the entire property must be protected, ensuring the goods inside are guarded as well. Norbain can help by offering security solutions that include CCTV, access control, and intruder detection systems that work together to protect products and personnel.

Security systems such as window/door contactsmotion detectors on the shop floor, and communicators help prevent an intruder from accessing a property and alert a member of staff or security if they gain entry. Access control panels for storage areas can offer many credential options, ranging from key cards to biometrics, depending on the level of security required and the client's budget.  And if an intruder is inside, a panic button is perfect for emergencies, alerting officials, sounding an alarm, or activating a strobe effect on the lights

luxury shop retail CCTV and security solution shop assistant gloved hand picking watch out of caseluxury shop retail CCTV and security solution shop assistant gloved hand picking watch out of case

Security solutions, including CCTV, access control, and intruder systems work together to secure small businesses. Products like motion detectors, sounders, and window/door contacts can be used in conjunction with access control panels on storage areas, panic buttons for emergencies, and communicators that can advise of intruders via different channels.

Ensuring the appropriate safety measures are in place for lone workers is a legal requirement as outlined in The Health and Safety at Work Act (1974) and The Management of Health and Safety at Work Regulations (1999), which may be relevant when securing small retail stores specifically.

small business retail CCTV solution cashier at checkoutsmall business retail CCTV solution cashier at checkout

Our range of products can help you secure car parks of all sizes with security systems that are tailored to their size, scope, and surroundings. From high-definition surveillance cameras to record necessary footage and those with license plate recognition analytics, to barrier arms at entrances and exits, public address systems to share relevant announcements, and various bracketspoles, and mounts to get all the perspectives you need.

Emergency lighting can help ensure safety while walking through any indoor or multi-storey car park. The broad scope of AI analytics means surveillance can be used to assess traffic flow, gauge how close the car park is to capacity, and track threats in real time. 

car parks retail CCTV and security solution row of parked carscar parks retail CCTV and security solution row of parked cars

On these larger-scale projects, many areas could require different levels of CCTVaccess control, and intruder systems, such as stock rooms and staff-only sections, delivery zones, management offices, aisles, and checkouts.

In checkout areas, staff members may benefit from panic buttons for emergencies; self-checkouts could utilise Public Viewing Monitors (PVMs) to deter potential thieves; and CCTV could be used to monitor queues and the need for additional checkouts to be opened. When dealing with sites of this scale, a control room may also need to be considered, along with storage requirements depending on the amount of footage being captured, device coverage across the site, and how the security system will be monitored. 

retail supermarket checkout CCTV and security solution cashier at checkoutretail supermarket checkout CCTV and security solution cashier at checkout

Bernie's Groceries - Retail Example

CCTV and security schematic of retail solution diagram of areas to considerCCTV and security schematic of retail solution diagram of areas to consider

1. Perimeter

Integrated Video Surveillance
Access Control
Intruder Detection System

2. Stock Room / Staff Only Areas

CCTV
Access Control – automated openings & biometric AC

3. Delivery Area

CCTV & video monitoring
Access Control
Intruder Detection

4. Aisles

Public View Monitors (PVMs)
CCTV – monitoring high-value items and shelf refilling
Smoke Detectors

5. Check Outs

Public View Monitors (PVMs)
Body-worn Cameras on staff
CCTV – queue monitoring

6. Management Information

Remote VMS solutions
Mobile video monitoring via APPs
Video analytics
Queuing - overstaying parking (revenue generation)

7. Entrance

CCTV – with people & demographic counting analytics
Bodyworn Cameras for Guards
Smoke Detectors

8. Exit

CCTV
Bodyworn Cameras for Guards
Smoke Detectors

9. Car Park

CCTV
ANPR Cameras
CCTV – queue monitoring

 

Perimeter

Securing your site starts at the perimeter to ensure any threats are deterred or prevented from entering. This can be done through physical barriers to entry that require access control credentials to pass through, motion detectors, and security lighting. As well as this technology, such as curtain PIR detectors, some of which can trigger CCTV devices when an intrusion occurs, to provide an image of the activity. A combination of video surveillance, access control, and intruder systems all working together to protect businesses from the edge of their property to the centre.

Stock Room / Staff Only Areas

In areas that will be used mainly by staff or where stock may be stored, an access control panel can be installed with various access methods (keypads, cards, biometrics, etc.) to ensure personnel and products are protected. Some access control credentials will also record when people enter and exit to monitor attendance and timekeeping. In conjunction with CCTV to monitor hazards and injuries, and to record incidents, intruder products like window/door contactsmotion detectors for the shop floor, and communicators help prevent an intruder from accessing a property and alert a member of staff or security if they gain entry. 

Delivery Area

In delivery areas, an access control panel can be installed with various access methods (keypads, cards, biometrics, etc.) to ensure products are protected. In conjunction with CCTV to monitor hazards, injuries, and record incidents, intruder products like window/door contacts, motion detectors for the shop floor, and communicators all work to prevent an intruder from accessing a property, and alert a member of staff or security if they gain entry. 

Aisles

Down aisles, fish-eye lenses can be used to get a better perspective on shoppers, potential blockages and hazards, and to ensure all areas are covered in any necessary recordings. Public viewing monitors (PVMs) can be used to advertise discounts, or for self-scanning on fruit & veg aisles to process weighing, while also deterring potential thieves as they'll be aware they're being filmed. CCTV in aisles can also help workers determine whether high-value items are under threat and whether shelves need refilling. 

Check Outs

In checkout areas, staff members may benefit from panic buttons for emergenciesCCTV could be used to monitor queues and the need for additional checkout openings; and public address systems could be used to call management, security, or other members of staff. The self-checkouts may benefit from the use of Public Viewing Monitors (PVMs) to deter potential thieves, body-worn cameras for staff to enhance their safety, and utilising PVMs with cameras to verify age from the video image for unmanned self-checkouts remotely. 

Management Information

Away from the shop floor, where offices are used by administrative staff and potential security personnel, an access control solution can ensure that offices containing confidential information, or security systems and data, are secured. Video walls and professional AV solutions can be installed alongside a PC and servers to ensure that all security systems are managed on-site. Or if there isn't a need for on-site security, a remote Video Management Solution (VMS) can be put in place, alongside mobile video monitoring via websites, or Apps. Video analytics built into some CCTV solutions, or that can be added, can assist in monitoring customer flow through a shop, queue management at tills, and overstayed parking in car parks using Automatic Number Plate Recognition (ANPR).

Entrance

At the store entrance, CCTV analytics can be used to count people and identify demographics. Public Viewing Monitors (PVMs) can be used to show customers they are on CCTV throughout the store and to showcase advertisements, discounts, and other images. CCTV footage could be used to get clear images of those entering the shop, which could support any future case against potential thieves. Smoke detectors should be fitted throughout to ensure customers and staff are aware when they need to exit the property. 

Exit

At the store exit, CCTV analytics can be used to count people, identify how long customers spent in the store, and identify demographics. Public Viewing Monitors (PVMs) can be used to show customers they are on CCTV as they leave the store, to disuade those who may steal goods, thus protecting profits. If guards are positioned at the store exit, they may be able to utilise body-worn cameras to protect themselves and obtain footage that could support any case. This will then act as a deterrent to future thieves and protect products, personnel, and profits. Smoke detectors should be fitted throughout to ensure customers and staff are aware when they need to exit the property, and where the emergency exits are located.

Car Parks

Car parks of various sizes may have different requirements: multi-storeys may require emergency lighting, while large outdoor car parks may require poles to mount cameras higher, along with brackets to mount them, and those with a need for higher security could utilise barrier arms. Many products could assist in car parks, from high-definition surveillance cameras to capture clear images of any intruders and those with Advanced Number Plate Recognition (ANPR), to public address systems to share relevant announcements, and various brackets, poles, and mounts to get all the perspectives you need. Emergency lighting can help ensure safety while walking through any indoor or multi-storey car park. And AI analytics means surveillance can be used to assess traffic flow and monitor queues, determine how close the car park is to capacity, and track threats in real time, especially with remote video management solutions. 


Retail Security Products


Tailored solutions by top suppliers

Axis Communications LogoAxis Communications Logo

Axis

Axis Communications offer a wide range of smart solutions tailored for retail environments. These include body-worn cameras, network video surveillance and intelligent anayltics. 

Hanwha Vision LogoHanwha Vision Logo

Hanwha Vision

Hanwha Vision offers a robust suite of intelligent surveillance & analytics solutions. Take a look Hanwha's Ai-powered CCTV cameras, PVMs, facial detection & virtual line crossing solutions, as well as audio anaytics. 

Hikvision logoHikvision logo

Hikvision

Hikvision boast a comprehensive suite of smart retail solutions designed to enhance security, optimise operations, and improve customer engagement. 

Suprerma logoSuprerma logo

Suprema

Suprema offers advanced biometric and access control solutions that can be tailored for retail environments, focusing on security, workforce management, and operational efficiency. 

Paxton logoPaxton logo

Paxton

Offering flexible and user-friendly access control & CCTV solutions tailored for retail, Paxton's systems are designed to protect stock, staff, and premises while streamlining operations.

Vista logoVista logo

Vista

Vista have a variety of retail-optimised technologies, including Public Viewing Monitors, Smart-ISP CCTV cameras that deliver full colour footage even in low-light, and advanced video analytics solutions.


Norbain USPS Norbain USPS

Retail Security Systems FAQs

  • Best places for CCTV in retail stores

    Front Doors

    • Always keep an eye on who’s coming in and out.
    • Place cameras a little above head level so faces are clear.

    Checkouts & Counters

    • Watch over the cash register to protect both staff and customers.
    • A good angle from slightly above and behind works best. A PVM at self-checkouts can help with this. 

    Aisles

    • Cameras at the ends of aisles give you a full view without missing anything.
    • Dome-style cameras are neat and cover a lot of space.
    • Again, a large PVM in the middle of the aisle can deter shoplifting. 

    High-Value Displays

    • Special attention for shelves with pricey or easy-to-pocket items like electronics, beauty products, or jewellery.
    • Zoom-capable cameras are extra handy here.

    Corners & Hidden Spots

    • Put cameras up in ceiling corners so no sneaky areas are left uncovered.
    • Mirrors can help!

    Stockroom & Deliveries

    • Keep an eye on what comes in and goes out.
    • Great for reducing mysterious inventory losses.

    Outside

    • Watch parking areas, back doors, and entrances.
    • Outdoor cameras should handle bad weather and work well at night. Read our IP Ratings blog for more info on weather ratings for cameras. 
  • What is the UK Law on CCTV in Retail?

    • Put up a clear sign informing people that CCTV is in operation and explaining the reason for its use.
    • Be ready, in most cases, to provide copies of recordings within one month if someone asks for their images.
    • Share recordings with authorities, such as the Police, if they request them.
    • Only keep footage for as long as it is needed for your business purposes.
    • Pay a data protection fee.
    • You generally cannot charge people for giving them a copy of their images.

    Here is some guidance from the ICO on how to use CCTV cameras and store images, and a checklist to help you assess your CCTV system.