For all returns, please contact Customer Services for authorisation. Items that are eligible for our no-quibble returns offer must be notified to us within 21 calendar days from the date of our invoice and the product received back within 30 calendar days from the date of invoice. This expressly excludes items purchased solely for you, notified as non-returnable items on your documents. All items should be returned in a new and unused condition, in their original packaging complete with manuals and accessories. All security seals or safety controls must be unbroken/intact.
Quotes generated on this site (norbain.com) may have been compiled from a shopping list, and may have been ordered without verification by our technical staff. For that reason we are unable to warrant these quotes against such things as:
The company acknowledges the provisions of the Modern Slavery Act 2015 and will ensure transparency within its organisation and with suppliers of goods and services to the organisation. The Company is satisfied from its own due diligence there is no evidence of any act of modern day slavery or human trafficking within its own organisation.
As part of the Company’s due diligence processes into slavery and human trafficking the supplier approval procedure incorporates a review of the controls undertaken by the supplier.